Ninety percent of the chronic “technology problems” I see in organizations are actually people problems. That might sound glib, but it’s a pattern that’s emerged over decades of building, scaling, fixing, and now coaching technology organizations. Sure, code can be broken, architecture can be faulty, and tooling can be bad, but all of that is acute and fixable. Even tech debt can be maintained and eliminated with the right program.  But when I walk into a company that’s “plag